OUR PROMISE: SATISFACTION GUARANTEE
We aim to deliver the best in product, design, and service. If you are not satisfied, we will help to exchange or return your items. We provide free returns within 30 days of purchase. In order to receive a full refund, items must be returned in their original condition.
We encourage you to join us in reducing excessive shipping by considering the following:
– Shop the correct size and fit. Our size and comparison guides present detailed measurements per category and are available on each product page. Please contact us so we can help you save time on returns and lower our environmental impact, we are happy to assist with any questions via email at firstname.lastname@example.org.
– If you immediately realize a product is incorrect, we request to please not break open the package. Due to the intimate nature of undergarments, a broken package cannot be resold.